Returns and Cancellation Policy

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to wine@fidelitaswines.com or call us at 509.588.3469 to discuss replacements and refunds.

A 15% restocking fee will be applied to all cancelled orders.