When I started with Fidelitas in 2008, my job was solely to work directly with the members of the Fidelitas Wine Club. Over the years, I’ve had the joy of interacting with so many of you on Red Mountain, in Seattle (remember that?), in Woodinville, and lots of time on the phone with those of you who live a little further away. I know dog’s names, locations of vacation houses, and your mom’s favorite beverage (which isn’t always wine). Members remember when I got married on Red Mountain and my kid’s names, but I still manage to confuse many on where exactly I live in the state.
Over the years, my job has evolved, and I don’t get to work with everyone on the individual level as often (shout out to Skye and Michelle on the Club Team who get the pleasure now). However, one thing remains the same since we as a company committed to the Club back in 2008: everything we do is for you. We make products designed with the Club in mind, many of which were requested by you. We’ve opened tasting rooms, hosted unique and educational events, and created a special Club just for people who live out of state.
Our vision for 2020 and beyond is to continue this trend and be even better at it. We have plans in the works to enhance the guest experience in all arenas of the Club and are so excited to share them with you. In the meantime, we’d love to know how you’re doing. Drop us a note, tag us on Instagram (@FidelitasWines), pick up the phone, or come visit us in the tasting room. We’d love to hear all about it.
Thank you for being a member. We truly appreciate your being faithful, loyal, and true to Fidelitas.
Jess Zander, Fidelitas GM
Magna Dinner, June 2019